Privacy Policy Coffee Partners Venlo B.V.
At Coffee Partners Venlo B.V., we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services. By using our website and services, you consent to the practices described in this policy.
1. Information We Collect
We may collect and process the following types of personal data from our customers, partners, and website visitors:
- Personal Identification Information: Name, copy ID/passport, company name, C.o.C., VAT-number registration, address, email address, phone number.
- Financial Information: Payment details for processing orders.
- Technical Information: IP address, browser type, operating system, and usage data collected through cookies or other tracking technologies.
- Transaction Data: Details of products and services you have purchased from us.
2. How We Use Your Information
We collect and process personal data to:
- Process your orders and provide our services.
- Communicate with you regarding your orders, shipments, and customer support inquiries.
- Improve and personalize your experience on our website.
- Perform business operations, including accounting, invoicing, and financial reporting.
- Comply with legal obligations and resolve disputes.
- Send marketing communications, updates, and promotional offers (only with your explicit consent).
3. Legal Basis for Processing
We process your personal data on the following legal bases:
- Contractual Necessity: To fulfill our contractual obligations to you when you place an order.
- Legitimate Interests: To manage our business operations, improve services, and enhance customer experience.
- Consent: For marketing communications and certain uses of cookies (if applicable).
- Legal Obligation: To comply with applicable laws and regulations.
4. Sharing Your Information
Coffee Partners Venlo B.V. does not sell, rent, or trade your personal data. However, we may share your information with trusted third parties, such as:
- Service Providers: Companies that help us operate our business, including payment processors, logistics providers, and IT support.
- Legal Authorities: When required by law, or to protect our legal rights.
We ensure that these third parties maintain strict confidentiality and protect your data in accordance with applicable laws.
5. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, including any legal or reporting requirements. After this period, we will securely delete or anonymize your data.
6. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your experience and analyze website traffic. Cookies are small text files placed on your device that allow us to recognize you when you return to our website.
You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our website.
7. Your Data Protection Rights
As a data subject, you have the following rights:
- Right to Access: Request access to your personal data and receive a copy.
- Right to Rectification: Correct any inaccurate or incomplete personal data.
- Right to Erasure: Request the deletion of your personal data under certain circumstances.
- Right to Restriction: Restrict the processing of your personal data in certain cases.
- Right to Data Portability: Request a transfer of your data to another organization.
- Right to Object: Object to the processing of your personal data for direct marketing purposes.
To exercise any of these rights, please contact us at peter@coffeepartnersvenlo.com . We may ask for proof of identity to protect your privacy.
8. Data Security
We take appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. This includes encryption, access controls, and secure storage systems.
Despite these precautions, no method of data transmission or storage is 100% secure, and we cannot guarantee the absolute security of your data.
9. International Data Transfers
If we transfer your data outside of the European Economic Area (EEA), we ensure that appropriate safeguards are in place, such as standard contractual clauses or reliance on data protection laws that provide adequate protection.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated revision date. Your continued use of our services after changes are made constitutes your acceptance of the new policy.
11. Contact Us
If you have any questions or concerns regarding this Privacy Policy or how we handle your personal data, please contact us at:
Coffee Partners Venlo B.V.
Wattstraat 9
5993 SH
Maasbree, The Netherlands
peter@coffeepartnersvenlo.com
+31 6 41612544